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FACTORS AFFECTING BURNOUT, STRESS MANAGEMENT, AND JOB SATISFACTION OF HEALTH PROFESSIONALS: A COMPARISON OF OCCUPATION GROUPS FROM ISTANBUL

Year 2017, Volume: 12 Issue: 4, 22 - 36, 20.10.2017

Abstract

The importance of employees with low-burnout tendency, who are highly motivated, satisfied, and healthy, and can cope with stress in a complicated multidisciplinary service sector such as health, is vital. This study covers all healthcare workers and it is aimed at making comparisons in terms of the factors affecting stress management, burnout and job satisfaction in occupational groups. Frequency analysis, independent sample tests, One-way ANOVA and Pearson Correlation Analysis were used for 1237 health professional participants in İstanbul. The results show that the gender is not a significant factor in total burnout tendency rate; but the emotional burnout, personal success, marital status, age, educational background, monthly income and future concerns are effective in subdimensional rates. As far as the difference related to occupation is concerned; in all sub-dimensions of the field; nurses; managerial, technical and assistive personnel of health, except doctors, burnout rate has different results and these differences arise from the doctors. As may be expected, doctors’ personal accomplishment average is the highest. Among all sub-dimensions the lowest averages of “Emotional Exhaustion” belong to supporting health personnel. In terms of both endogenous and extraneous satisfaction, whereas doctors have the highest average, the lowest average belongs to health support services employees. In terms of security the difference arises from doctors again whereas the highest average of secure approach belongs to doctors and the lowest belongs to health care technicians. The regulations based on the identified factors using the results obtained will ensure prosperity for both patients and healthcare workers.

References

  • • Alexender, M.J.G., Van der Arend, A., Ashoton, M.R., et al. (1998). Nurses Health and Job Security: Stress and Burnout. Ministry of Health, Publication of General Managerial of Rehabilitation Services, Erefe, İ. (ed).
  • • Lemon: Education Materials in Nursing, I. Ed., Ankara, 8-44.
  • • Baycan, A.F., (1985). Analysis of Several Effects of Job Satisfaction between Different Occupational Groups. Boğaziçi University, Institute of Social Science, Master Thesis (unpublished).
  • • Bernal, J.G., Gargallo, C.A., Marzo, N.M., and Rivera, T.P., (2005). Job Satisfaction: Empirical Evidence of Gender Differences. Women in Management Review 20(4):279-288.
  • • Burke, R.J. and Weir, T., (1978). Sex differences in Adolescent Life Stress, Social Support, and Well-being. Journal of Psychology, 98, 277-288.
  • • Çapri, B., (2006). Turkish Adaptation of Burnout Rate: A Study for Validity and Reliability. Mersin University, Periodical of Faculty of Education 2(1): 62-77.
  • • Ergin, C., (1992). Burnout Syndrome in Doctors and Nurses and the Application of Maslach Burnout Scale, VII. National Physiology Congress, Hacettepe University, Ankara.
  • • Freudenberger, H.J., (1974). Staff burnout. Journal of Social Issues 30:159–165.
  • • Hisli Şahin, N., Güler, M., and Basım, H.N., (2009). The Handling Stress and Relation with Stress Symptoms of Cognitive and Sensual Mind in a Type Personality Pattern. Turkish Psychiatry Periodical 2009; 20(3):243-254.
  • • Helvacı, I., Turhan, M., (2013). Investigation of Burnout Levels: A Survey on Health Workers in Silifke. Periodical of Managerial and Economical Studies Volume:1, Issue:4, pg:58-68.
  • • Lazarus, R.S. and Folkman, S., (1984). Stress, Appraisal, and Coping. Springer Publishing: New York.
  • • Locke, E.A., (1976). The Nature and Causes of Job Satisfaction. In M.D. Dunnette (ed); Handbook of Industrial and Organizational Psychology. Chicago, IL: Rand McNally. 1297-1349.
  • • Luthans, F., (1998). Organizational Behavior. 8th ed. Boston: Irwin McGraw-Hill.
  • • Maslach, C. and Jackson, S.E., (1981). The Measurement of Experienced Burnout. Journal of Occupational Behavior 2:99-113.
  • • Newbury-Birch, D. and Kamali, F., (2001). Psychological Stress, Anxiety, Depression, Job Satisfaction, and Personality Characteristics in Preregistration House Officers. Postgrad Med J. 77(904):109-11.
  • • Panagopoulou, E., Montgomery, A., and Benos, A., (2006). Burnout in Internal Medicine Physicians: Differences between Residents and Specialists. Eur J Intern Med. 17(3):195-200.
  • • Kankaanrantaa, T., Nummi, T., Vainiomäki, J., Halila, H., et all, (2007). The Role of Job Satisfaction, Job Dissatisfaction And Demographic Factors on Physicians’ Intentions to Switch Work Sector from Public to Private. Health Policy, Volume.83, Issue:1, pp:50–64.
  • • Şahin, N.H. and Durak, A., (1995). Ratings of Ways of Coping with Stress: An Application for University Students. Turkish Physiology Association 10:56-73.
  • • Weiss, D J., et al., (1967). Manual for the Minnesota satisfaction questionnaire. Minneapolis: University of Minnesota.

FACTORS AFFECTING BURNOUT, STRESS MANAGEMENT, AND JOB SATISFACTION OF HEALTH PROFESSIONALS: A COMPARISON OF OCCUPATION GROUPS FROM ISTANBUL

Year 2017, Volume: 12 Issue: 4, 22 - 36, 20.10.2017

Abstract

The importance of employees with low-burnout tendency, who are highly
motivated, satisfied, and healthy, and can cope with stress in a complicated
multidisciplinary service sector such as health, is vital. 
This study covers all healthcare workers and it is aimed at making
comparisons in terms of the factors affecting stress management, burnout and
job satisfaction in occupational groups. Frequency analysis, independent sample
tests, One-way ANOVA and Pearson Correlation Analysis were used for 1237 health
professional participants in İstanbul. The results show that the gender is not
a significant factor in total burnout tendency rate; but the emotional burnout,
personal success, marital status, age, educational background, monthly income
and future concerns are effective in sub-dimensional rates. As far as the
difference related to occupation is concerned; in all sub-dimensions of the
field; nurses; managerial, technical and assistive personnel of health, except
doctors, burnout rate has different results and these differences arise from
the doctors. As may be expected, doctors’ personal accomplishment average is
the highest. Among all sub-dimensions the lowest averages of “Emotional
Exhaustion” belong to supporting health personnel. In terms of both endogenous
and extraneous satisfaction, whereas doctors have the highest average, the
lowest average belongs to health support services employees. In terms of
security the difference arises from doctors again whereas the highest average
of secure approach belongs to doctors and the lowest belongs to health care
technicians. The regulations based on the identified factors using the results
obtained will ensure prosperity for both patients and healthcare workers.

References

  • • Alexender, M.J.G., Van der Arend, A., Ashoton, M.R., et al. (1998). Nurses Health and Job Security: Stress and Burnout. Ministry of Health, Publication of General Managerial of Rehabilitation Services, Erefe, İ. (ed).
  • • Lemon: Education Materials in Nursing, I. Ed., Ankara, 8-44.
  • • Baycan, A.F., (1985). Analysis of Several Effects of Job Satisfaction between Different Occupational Groups. Boğaziçi University, Institute of Social Science, Master Thesis (unpublished).
  • • Bernal, J.G., Gargallo, C.A., Marzo, N.M., and Rivera, T.P., (2005). Job Satisfaction: Empirical Evidence of Gender Differences. Women in Management Review 20(4):279-288.
  • • Burke, R.J. and Weir, T., (1978). Sex differences in Adolescent Life Stress, Social Support, and Well-being. Journal of Psychology, 98, 277-288.
  • • Çapri, B., (2006). Turkish Adaptation of Burnout Rate: A Study for Validity and Reliability. Mersin University, Periodical of Faculty of Education 2(1): 62-77.
  • • Ergin, C., (1992). Burnout Syndrome in Doctors and Nurses and the Application of Maslach Burnout Scale, VII. National Physiology Congress, Hacettepe University, Ankara.
  • • Freudenberger, H.J., (1974). Staff burnout. Journal of Social Issues 30:159–165.
  • • Hisli Şahin, N., Güler, M., and Basım, H.N., (2009). The Handling Stress and Relation with Stress Symptoms of Cognitive and Sensual Mind in a Type Personality Pattern. Turkish Psychiatry Periodical 2009; 20(3):243-254.
  • • Helvacı, I., Turhan, M., (2013). Investigation of Burnout Levels: A Survey on Health Workers in Silifke. Periodical of Managerial and Economical Studies Volume:1, Issue:4, pg:58-68.
  • • Lazarus, R.S. and Folkman, S., (1984). Stress, Appraisal, and Coping. Springer Publishing: New York.
  • • Locke, E.A., (1976). The Nature and Causes of Job Satisfaction. In M.D. Dunnette (ed); Handbook of Industrial and Organizational Psychology. Chicago, IL: Rand McNally. 1297-1349.
  • • Luthans, F., (1998). Organizational Behavior. 8th ed. Boston: Irwin McGraw-Hill.
  • • Maslach, C. and Jackson, S.E., (1981). The Measurement of Experienced Burnout. Journal of Occupational Behavior 2:99-113.
  • • Newbury-Birch, D. and Kamali, F., (2001). Psychological Stress, Anxiety, Depression, Job Satisfaction, and Personality Characteristics in Preregistration House Officers. Postgrad Med J. 77(904):109-11.
  • • Panagopoulou, E., Montgomery, A., and Benos, A., (2006). Burnout in Internal Medicine Physicians: Differences between Residents and Specialists. Eur J Intern Med. 17(3):195-200.
  • • Kankaanrantaa, T., Nummi, T., Vainiomäki, J., Halila, H., et all, (2007). The Role of Job Satisfaction, Job Dissatisfaction And Demographic Factors on Physicians’ Intentions to Switch Work Sector from Public to Private. Health Policy, Volume.83, Issue:1, pp:50–64.
  • • Şahin, N.H. and Durak, A., (1995). Ratings of Ways of Coping with Stress: An Application for University Students. Turkish Physiology Association 10:56-73.
  • • Weiss, D J., et al., (1967). Manual for the Minnesota satisfaction questionnaire. Minneapolis: University of Minnesota.
There are 19 citations in total.

Details

Primary Language English
Subjects Health Care Administration
Journal Section Articles
Authors

Selahattin Güriş

Nuran Akyurt

Melek Astar

Publication Date October 20, 2017
Published in Issue Year 2017 Volume: 12 Issue: 4

Cite

APA Güriş, S., Akyurt, N., & Astar, M. (2017). FACTORS AFFECTING BURNOUT, STRESS MANAGEMENT, AND JOB SATISFACTION OF HEALTH PROFESSIONALS: A COMPARISON OF OCCUPATION GROUPS FROM ISTANBUL. Medical Sciences, 12(4), 22-36.
AMA Güriş S, Akyurt N, Astar M. FACTORS AFFECTING BURNOUT, STRESS MANAGEMENT, AND JOB SATISFACTION OF HEALTH PROFESSIONALS: A COMPARISON OF OCCUPATION GROUPS FROM ISTANBUL. Medical Sciences. October 2017;12(4):22-36.
Chicago Güriş, Selahattin, Nuran Akyurt, and Melek Astar. “FACTORS AFFECTING BURNOUT, STRESS MANAGEMENT, AND JOB SATISFACTION OF HEALTH PROFESSIONALS: A COMPARISON OF OCCUPATION GROUPS FROM ISTANBUL”. Medical Sciences 12, no. 4 (October 2017): 22-36.
EndNote Güriş S, Akyurt N, Astar M (October 1, 2017) FACTORS AFFECTING BURNOUT, STRESS MANAGEMENT, AND JOB SATISFACTION OF HEALTH PROFESSIONALS: A COMPARISON OF OCCUPATION GROUPS FROM ISTANBUL. Medical Sciences 12 4 22–36.
IEEE S. Güriş, N. Akyurt, and M. Astar, “FACTORS AFFECTING BURNOUT, STRESS MANAGEMENT, AND JOB SATISFACTION OF HEALTH PROFESSIONALS: A COMPARISON OF OCCUPATION GROUPS FROM ISTANBUL”, Medical Sciences, vol. 12, no. 4, pp. 22–36, 2017.
ISNAD Güriş, Selahattin et al. “FACTORS AFFECTING BURNOUT, STRESS MANAGEMENT, AND JOB SATISFACTION OF HEALTH PROFESSIONALS: A COMPARISON OF OCCUPATION GROUPS FROM ISTANBUL”. Medical Sciences 12/4 (October 2017), 22-36.
JAMA Güriş S, Akyurt N, Astar M. FACTORS AFFECTING BURNOUT, STRESS MANAGEMENT, AND JOB SATISFACTION OF HEALTH PROFESSIONALS: A COMPARISON OF OCCUPATION GROUPS FROM ISTANBUL. Medical Sciences. 2017;12:22–36.
MLA Güriş, Selahattin et al. “FACTORS AFFECTING BURNOUT, STRESS MANAGEMENT, AND JOB SATISFACTION OF HEALTH PROFESSIONALS: A COMPARISON OF OCCUPATION GROUPS FROM ISTANBUL”. Medical Sciences, vol. 12, no. 4, 2017, pp. 22-36.
Vancouver Güriş S, Akyurt N, Astar M. FACTORS AFFECTING BURNOUT, STRESS MANAGEMENT, AND JOB SATISFACTION OF HEALTH PROFESSIONALS: A COMPARISON OF OCCUPATION GROUPS FROM ISTANBUL. Medical Sciences. 2017;12(4):22-36.