Çalışanların Örgütsel Güven Algılamalarının Özdeşleşme Düzeyleri Üzerindeki Etkisi: Amprik Bir Çalışma

Durdu Mehmet Biçkes; Celal Yılmaz

Review

The Effect of Employees’ Organizational Trust Perception on Their Identification: An Emprical Study

Year 2017, Volume: 14 Issue: 2, 301 - 322, 31.10.2017

Durdu Mehmet Biçkes Celal Yılmaz

Abstract

Organizational
identification stands for the level of employees who define themselves within
the identy of their organization and is a significant factor due to its
function in organizational activities and processes. It leads to job
satisfaction, customer satisfaction, individual and organizational performance
and other behavioral outputs. Any attitude and behavior do not emerge without a
reason in organizational life, but they require some antecedents. One of the
antecedents, to be regarded as a variable to increase the level of employees’
organizational identification is organizational trust. Organizational trust and
organizational identification play an important role in all sectors; however
they have more importance in the sectors such as education, consultancy,
hospitality and entertainment in which customer satisfaction depends on heavily
employee performance. This study aims to determine the effect of employees’
organizational trust perception on their organizational identification level. The
sample of the study is composed of the teachers working in the state high
schools in Nevşehir. Data were gathered by contacting the participants face to
face via questionnaire. The findings reveal that there is a moderate positive
and significant relationship between organizational trust and trust to manager
however weak one between trust to organization and organizational
identification.

Keywords

Organizational trust, trust to manager, trust to organization, identification

References

Agarwal, V. (2013). Investigating the convergent validity of organizational trust. Journal of Communication Management, 17(1), 24-39.
Ashforth, B. E.,& Mael, F. (1989). Social identity theory and the organization. Academy of Management Review, 14(1), 20-39.
Bachmann, R. (2001). Trust, power and control in trans-organizational relations. Organization Studies, 22(2), 337-365.
Blomqvist, K., & Stahle, P. (2000, September). Building organizational trust. In A paper submitted for the 16th Annual IMP Conference. 37.
Bouquillon, E. A., Sosik, J. J., & Lee, D. (2005). ‘It’s only a phase’: examining trust, identification and mentoring functions received across the mentoring phases. Mentoring & Tutoring: Partnership in Learning, 13(2), 239-258.
Bozic, L. (2006), “The Effects of Market Orientation on Product Innovation”, Croatian Economic Survey, (9), ss. 107-124.
Büte, M. (2011). Etik iklim, örgütsel güven ve bireysel performans arasındaki ilişki. İktisadi ve İdari Bilimler Dergisi, 25(1), 171-192.
Campbell, J. W., & Im, T. (2015). Identification and trust in public organizations: A communicative approach. Public Management Review, 17(8), 1065-1084.
Ceri-Booms, M. (2010). An empirical study on transactional and authentic leaders: Exploring the mediating role of trust in leader on organizational identification. The Business Review, 14, 235-243.
Chen, I. C., Brown, S., & O’Donnell, E. (2015). The Influence of Opinion Leader Competence, Communication Frequency, Trust and Idealized Influence on Perception of Organizational Culture, Knowledge Transfer, and Organizational Identification. Journal of Leadership and Management, 3(5-6).
Chughtai, A. A., & Buckley, F. (2009). Linking trust in the principal to school outcomes: The mediating role of organizational identification and work engagement. International journal of educational management, 23(7), 574-589.
Cohen, M. A., & Dienhart, J. (2013). Moral and amoral conceptions of trust, with an application in organizational ethics. Journal of businessethics, 112(1), 1-13.
Connaughton, S. L., & Daly, J. A. (2004). Identification with leader: A comparison of perceptions of identification among geographically dispersed and co-located teams. Corporate Communications: An International Journal, 9(2), 89-103.
De Cremer, D., & van Knippenberg, D. (2005). Cooperation as afunction of leaderself-sacrifice, trust, and identification. Leadership & Organization Development Journal, 26(5), 355-369.
Dick, R., Wagner, U., Stellmacher, J., & Christ, O. (2004). The utility of a broader conceptualization of organizational identification: Which aspects really matter? Journal of Occupational and Organizational Psychology, 77(2), 171-191.
Driscoll, J.W. (1976). Organizational trust and satisfaction with participation in organizational decision making. Massachusetts: Massachusetts Institute of Technology.
Dutton, J. E., Dukerich, J. M., & Harquail, C. V. (1994). Organizational images and member identification. Administrative Science Quarterly, 239-263.
Dyer, J. H., & Chu, W. (2003). The role of trustworthiness in reducing transaction costs and improving performance: Empirical evidence from the United States, Japan, and Korea. Organization Science, 14(1), 57-68.
Edwards, J. R., & Cable, D. M. (2009). The value of value congruence. Journal of Applied Psychology, 94, 654-677.
Edwards, M. R. (2005). Organizational identification: A conceptual and operational review. International Journal of Management Reviews, 7(4), 207-230.
Ellonen, R., Blomqvist, K., & Puumalainen, K. (2008). The role of trust in organisational innovativeness. European Journal of Innovation Management, 11(2), 160-181.
Ertürk, A. (2010). Exploring predictors of organizational identification: Moderating role of trust on the associations between empowerment, organizational support, and identification. European Journal of Work and Organizational Psychology, 19(4), 409-441.
Fisher, R.J., & K. Wakefield (1998). Factors Leading to Group Identification: A Field Study of Winners and Losers. Psychology and Marketing, 15, 23-40.
Fukuyama, F. (2001). Social capital, civil society and development. Third world quarterly. 22(1), 7-20.
Fulmer, C.A., & Gelfand, M.J. (2012). At what level (and in whom) we trust: Trust across multiple organizational levels. Journal of Management. 38(4), 1167-1230.
Ganesan, S., & Hess, R. (1997). Dimensions and levels of trust implications for commitment to a relationship. Marketing letters, 8(4), 439-448.
Hameed, I., Arain, G. A., & Farooq, O. (2013). Identity-based trust as a mediator of the effects of organizational identification on employee attitudes: An empirical study. International Journal of Management, 3(2), 666-677.
Han, G. H., & Harms, P. D. (2010). Team identification, trust and conflict: a mediation model. International Journal of conflict management, 21(1), 20-43.
Harvey, S., Kelloway, E. K., & Duncan-Leiper, L. (2003). Trust in management as a buffer of the relationships between overload and strain. Journal of Occupational Health Psychology, 8(4), 306-315.
Haslam, S.A. (2004). Psychology in organizations: The social identity approach. London: Sage Publications.
Haslam, S. A., Eggins R. A. & Reynolds, K. J. (2003). The ASPIRe model: actualizing social and personal identity resources to enhance organizational outcomes. Journal of Occupational and Organizational Psychology, 76 (1), 83-113.
Hogg, M. A. (2001). A social identity theory of leadership. Personality and social psychology review, 5(3), 184-200.
İşcan, Ö. F., ve Sayın, U. (2010). Örgütsel adalet, iş tatmini ve örgütsel güven arasındaki ilişki. İktisadi ve İdari Bilimler Dergisi, 24(4), 195-216.
Karabey, C. N., ve İşcan, Ö. F. (2010). Örgütsel özdeşleşme, örgütsel imaj ve örgütsel vatandaşlık davranışı ilişkisi: Bir uygulama. İktisadi ve İdari Bilimler Dergisi, 21(2), 231-241.
Khattak, M. N., Shah, T. A., & Said, B. (2014). Significant predictor and outcome of interpersonal trust: Empirical evidence from Pakistan. Business and Management, 6(2), 153-168.
Kurtuluş, K. (1998), Pazarlama Araştırmaları, 6. Baskı, İstanbul: Avcıol Basım-Yayın.
Lee, H. J. (2004). The role of competence-based trust and organizational identification in continuous improvement. Journal of Managerial Psychology, 19(6), 623-639.
Lee, S. M. (1971). An empirical analysis of organizational identification. Academy Of Management Journal,14(2), 213-226.
Lewicki, R. J., & Bunker, B. B. (1996). Developing and maintaining trust in work relationships. In Kramer, R. M. and Tyler, T. R., (Eds.), Trust in organizations: frontiers of theory and reach (pp. 114-139). London: Sage.
Mael, F., & Ashforth, B. E. (1992). Alumni and their alma mater: A partial test of the reformulated model of organizational identification. Journal of Organizational Behavior, 13,103–123.
Maguire, S., & Phillips, N. (2008). ‘Citibankers’ at Citigroup: A study of the loss of institutional trust after a merger. Journal of Management Studies, 45(2), 372-401.
Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job burnout. Annual review of psychology, 52(1), 397-422.
Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An integrative model of organizational trust. Academy of Management Review, 20, 709–734.
McAllister, D. J. (1995). Affect and cognition based trust as foundations for interpersonal cooperation in organizations. Academy of management journal, 38(1), 24-59.
Mignonac, K., Herrbach, O., & Guerrero, S. (2006). The interactive effects of perceive dexternal prestige and need for organizational identification on turnover intentions. Journal of Vocational Behavior, 69(3), 477-493.
Mishra, A.K. (1996). Organizational responses to crisis: The centrality of trust. In M. In Kramer, R. M. and Tyler, T. R., (Eds.), Trust in organizations: frontiers of theory and reach. London: Sage
Nevşehir İl Milli Eğitim Müdürlüğü; (2014), “Okullar ve Diğer Kurumlar”, İnternet Adresi: http://www.meb.gov.tr/baglantilar/okullar/index.php? IL KODU=50, Erişim Tarihi: 17.02.2014.
Ng, T. W. (2015). The incremental validity of organizational commitment, organizational trust, and organizational identification. Journal of Vocational Behavior, 88, 154-163.
Nunnally J., & Bernstein L. (1994). Psychometric Theory. New York: McGraw-Hill Higher, INC.
Nyhan, R. C., & Marlowe, H. A. (1997). Development and psychometric properties of the organizational trust inventory. Evaluation Review, 21(5), 614-635.
Reicher, S. (2010). The determination of collective behaviour. InTajfel, H. (Ed.). Social identity and intergroup relations. Cambridge: Cambridge University Press.
Rousseau, D. M., Sitkin, S. B., Burt, R. S., & Camerer, C. (1998). Not so different after all: A cross-discipline view of trust. Academy of Management Review, 23(3), 393-404.
Schaubroeck, J. M., Peng, A. C., & Hannah, S. T. (2013). Developing trust with peers and leaders: Impacts on organizational identification and performance during entry. Academy of Management Journal, 56(4), 1148-1168.
Shockley-Zalabak, P., Ellis, K., & Winograd, G. (2000). Organizational trust: What it means, why it matters. Organization Development Journal. 18(4), 2000, 35-48.
Tajfel, H. (1982). Social psychology of intergroup relations. Annual Review of Psychology, 33, 1-39.
Tajfel, H., & J.C. Turner, (1979). An integrative theory of intergroup conflict. In W.G. Austin, and S. Worchel (Eds.), The social psychology of intergroup relations (33-47). Chicago: Nelson-Hall.
Tan, H. H., & Tan, C. S. (2000). Toward the differentiation of trust in supervisor and trust in organization. Genetic, Social, and General Psychology Monographs. 126(2), 241-260.
Tokgöz, E., ve Seymen, O. A. (2013). Örgütsel güven, örgütsel özdeşleşme ve örgütsel vatandaşlık davranışı arasındaki ilişki: Bir devlet hastanesinde araştırma. Öneri Dergisi, 10(39), 61-76.
Turunç, Ö., ve Çelik, M. (2010). Çalışanların algıladıkları örgütsel destek ve iş stresinin örgütsel özdeşleşme ve iş performansına etkisi. Yönetim ve Ekonomi, 17(2), 183-206.
Tüzün, İ. K. ve Çağlar, İ. (2012). Örgütsel özdeşleşme kavramı ve iletişim etkinliği ilişkisi, Journal of Yasar University, 3(9), 1011-1027.
Tüzün, İ. K.,& Çağlar, İ. (2009). Investigating the Antecedents of Organizational Identification. Doğuş Üniversitesi Dergisi, 10(2), 284-293.
VanDick, R., & Wagner, U. (2002). Social identification among school teachers: Dimensions, foci, and correlates. European Journal of Work and Organizational Psychology, 11(2), 129-149.
Wegge, J., VanDick, R., Fisher, G. K., Wecking, C., & Moltzen, K. (2006). Work motivation, organisational identification, and well-being in call centre work. Work & Stress, 20(1), 60-83.
Wu, S. H., Tsai, C. Y. D., & Hung, C. C. (2012). Toward team or player? How trust, vicarious achievement motive, and identification affect fan loyalty. Journal of Sport Management, 26(2), 177-191.
Yazıcıoğlu, Y. ve Erdoğan, S. (2004). SPSS Uygulamalı Bilimsel Araştırma Yöntemleri, Ankara: Detay Yayıncılık.
Yılmaz, C. (2014). Örgütsel güven ile tükenmişlik arasındaki ilişkide algılanan örgütsel özdeşleşmenin aracılık etkisi: Uygulamalı bir çalışma. Yüksek Lisans Tezi, Nevşehir Hacı Bektaş Veli Üniversitesi, Sosyal Bilimler Enstitüsü, İşletme Ana Bilim Dalı, Nevşehir.

Çalışanların Örgütsel Güven Algılamalarının Özdeşleşme Düzeyleri Üzerindeki Etkisi: Amprik Bir Çalışma

Year 2017, Volume: 14 Issue: 2, 301 - 322, 31.10.2017

Durdu Mehmet Biçkes Celal Yılmaz

Abstract

Çalışanın örgütün örgütsel kimlik özellikleri ile
kendini bütünleştirme düzeyi olarak tanımlanabilecek olan örgütsel özdeşleşme,
yol açtığı sonuçlar nedeniyle (çalışan tatmini, müşteri memnuniyeti, bireysel ve
örgütsel performans gibi) örgütsel işleyiş açısından önemli bir değişkendir. Örgütsel
yaşamda herhangi bir tutum ya da davranış kendiliğinden ortaya çıkmamakta, bir
takım öncüllerin varlığını gerektirmektedir. Çalışanların örgütsel özdeşleşme
düzeylerinin artırılması noktasında, öncül olarak değerlendirilebilecek
değişkenlerden birisi de örgütsel güvendir. Çalışanların örgütsel güven ve
örgütsel özdeşleşme düzeyleri bütün sektörler için önemli olmakla birlikte,
müşteri memnuniyetinin çalışan performansına bağlı olduğu sektörlerde (eğitim,
danışmanlık, eğlence gibi) özellikli bir önem arz etmektedir. Bu çalışma, çalışanların örgütsel güven
algılamalarının örgütsel özdeşleşme düzeyleri üzerindeki etkisini ortaya koymayı
amaçlamaktadır. Araştırmanın örneklem çerçevesini Nevşehir ilindeki resmi liselerde
görev yapmakta olan öğretmenler oluşturmaktadır. Veriler, katılımcılarla yüz
yüze iletişim kurularak anket yöntemiyle toplanmıştır. Araştırma bulguları
örgütsel güven ve örgütsel güvenin alt boyutları olan yöneticiye güven ve
örgüte güven ile örgütsel özdeşleşme arasında arasında anlamlı ve pozitif yönlü
bir ilişkinin olduğunu ortaya koymuştur.

Keywords

Örgütsel Güven, yöneticiye güven, örgüte güven, özdeşleşme

References

Agarwal, V. (2013). Investigating the convergent validity of organizational trust. Journal of Communication Management, 17(1), 24-39.
Ashforth, B. E.,& Mael, F. (1989). Social identity theory and the organization. Academy of Management Review, 14(1), 20-39.
Bachmann, R. (2001). Trust, power and control in trans-organizational relations. Organization Studies, 22(2), 337-365.
Blomqvist, K., & Stahle, P. (2000, September). Building organizational trust. In A paper submitted for the 16th Annual IMP Conference. 37.
Bouquillon, E. A., Sosik, J. J., & Lee, D. (2005). ‘It’s only a phase’: examining trust, identification and mentoring functions received across the mentoring phases. Mentoring & Tutoring: Partnership in Learning, 13(2), 239-258.
Bozic, L. (2006), “The Effects of Market Orientation on Product Innovation”, Croatian Economic Survey, (9), ss. 107-124.
Büte, M. (2011). Etik iklim, örgütsel güven ve bireysel performans arasındaki ilişki. İktisadi ve İdari Bilimler Dergisi, 25(1), 171-192.
Campbell, J. W., & Im, T. (2015). Identification and trust in public organizations: A communicative approach. Public Management Review, 17(8), 1065-1084.
Ceri-Booms, M. (2010). An empirical study on transactional and authentic leaders: Exploring the mediating role of trust in leader on organizational identification. The Business Review, 14, 235-243.
Chen, I. C., Brown, S., & O’Donnell, E. (2015). The Influence of Opinion Leader Competence, Communication Frequency, Trust and Idealized Influence on Perception of Organizational Culture, Knowledge Transfer, and Organizational Identification. Journal of Leadership and Management, 3(5-6).
Chughtai, A. A., & Buckley, F. (2009). Linking trust in the principal to school outcomes: The mediating role of organizational identification and work engagement. International journal of educational management, 23(7), 574-589.
Cohen, M. A., & Dienhart, J. (2013). Moral and amoral conceptions of trust, with an application in organizational ethics. Journal of businessethics, 112(1), 1-13.
Connaughton, S. L., & Daly, J. A. (2004). Identification with leader: A comparison of perceptions of identification among geographically dispersed and co-located teams. Corporate Communications: An International Journal, 9(2), 89-103.
De Cremer, D., & van Knippenberg, D. (2005). Cooperation as afunction of leaderself-sacrifice, trust, and identification. Leadership & Organization Development Journal, 26(5), 355-369.
Dick, R., Wagner, U., Stellmacher, J., & Christ, O. (2004). The utility of a broader conceptualization of organizational identification: Which aspects really matter? Journal of Occupational and Organizational Psychology, 77(2), 171-191.
Driscoll, J.W. (1976). Organizational trust and satisfaction with participation in organizational decision making. Massachusetts: Massachusetts Institute of Technology.
Dutton, J. E., Dukerich, J. M., & Harquail, C. V. (1994). Organizational images and member identification. Administrative Science Quarterly, 239-263.
Dyer, J. H., & Chu, W. (2003). The role of trustworthiness in reducing transaction costs and improving performance: Empirical evidence from the United States, Japan, and Korea. Organization Science, 14(1), 57-68.
Edwards, J. R., & Cable, D. M. (2009). The value of value congruence. Journal of Applied Psychology, 94, 654-677.
Edwards, M. R. (2005). Organizational identification: A conceptual and operational review. International Journal of Management Reviews, 7(4), 207-230.
Ellonen, R., Blomqvist, K., & Puumalainen, K. (2008). The role of trust in organisational innovativeness. European Journal of Innovation Management, 11(2), 160-181.
Ertürk, A. (2010). Exploring predictors of organizational identification: Moderating role of trust on the associations between empowerment, organizational support, and identification. European Journal of Work and Organizational Psychology, 19(4), 409-441.
Fisher, R.J., & K. Wakefield (1998). Factors Leading to Group Identification: A Field Study of Winners and Losers. Psychology and Marketing, 15, 23-40.
Fukuyama, F. (2001). Social capital, civil society and development. Third world quarterly. 22(1), 7-20.
Fulmer, C.A., & Gelfand, M.J. (2012). At what level (and in whom) we trust: Trust across multiple organizational levels. Journal of Management. 38(4), 1167-1230.
Ganesan, S., & Hess, R. (1997). Dimensions and levels of trust implications for commitment to a relationship. Marketing letters, 8(4), 439-448.
Hameed, I., Arain, G. A., & Farooq, O. (2013). Identity-based trust as a mediator of the effects of organizational identification on employee attitudes: An empirical study. International Journal of Management, 3(2), 666-677.
Han, G. H., & Harms, P. D. (2010). Team identification, trust and conflict: a mediation model. International Journal of conflict management, 21(1), 20-43.
Harvey, S., Kelloway, E. K., & Duncan-Leiper, L. (2003). Trust in management as a buffer of the relationships between overload and strain. Journal of Occupational Health Psychology, 8(4), 306-315.
Haslam, S.A. (2004). Psychology in organizations: The social identity approach. London: Sage Publications.
Haslam, S. A., Eggins R. A. & Reynolds, K. J. (2003). The ASPIRe model: actualizing social and personal identity resources to enhance organizational outcomes. Journal of Occupational and Organizational Psychology, 76 (1), 83-113.
Hogg, M. A. (2001). A social identity theory of leadership. Personality and social psychology review, 5(3), 184-200.
İşcan, Ö. F., ve Sayın, U. (2010). Örgütsel adalet, iş tatmini ve örgütsel güven arasındaki ilişki. İktisadi ve İdari Bilimler Dergisi, 24(4), 195-216.
Karabey, C. N., ve İşcan, Ö. F. (2010). Örgütsel özdeşleşme, örgütsel imaj ve örgütsel vatandaşlık davranışı ilişkisi: Bir uygulama. İktisadi ve İdari Bilimler Dergisi, 21(2), 231-241.
Khattak, M. N., Shah, T. A., & Said, B. (2014). Significant predictor and outcome of interpersonal trust: Empirical evidence from Pakistan. Business and Management, 6(2), 153-168.
Kurtuluş, K. (1998), Pazarlama Araştırmaları, 6. Baskı, İstanbul: Avcıol Basım-Yayın.
Lee, H. J. (2004). The role of competence-based trust and organizational identification in continuous improvement. Journal of Managerial Psychology, 19(6), 623-639.
Lee, S. M. (1971). An empirical analysis of organizational identification. Academy Of Management Journal,14(2), 213-226.
Lewicki, R. J., & Bunker, B. B. (1996). Developing and maintaining trust in work relationships. In Kramer, R. M. and Tyler, T. R., (Eds.), Trust in organizations: frontiers of theory and reach (pp. 114-139). London: Sage.
Mael, F., & Ashforth, B. E. (1992). Alumni and their alma mater: A partial test of the reformulated model of organizational identification. Journal of Organizational Behavior, 13,103–123.
Maguire, S., & Phillips, N. (2008). ‘Citibankers’ at Citigroup: A study of the loss of institutional trust after a merger. Journal of Management Studies, 45(2), 372-401.
Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job burnout. Annual review of psychology, 52(1), 397-422.
Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An integrative model of organizational trust. Academy of Management Review, 20, 709–734.
McAllister, D. J. (1995). Affect and cognition based trust as foundations for interpersonal cooperation in organizations. Academy of management journal, 38(1), 24-59.
Mignonac, K., Herrbach, O., & Guerrero, S. (2006). The interactive effects of perceive dexternal prestige and need for organizational identification on turnover intentions. Journal of Vocational Behavior, 69(3), 477-493.
Mishra, A.K. (1996). Organizational responses to crisis: The centrality of trust. In M. In Kramer, R. M. and Tyler, T. R., (Eds.), Trust in organizations: frontiers of theory and reach. London: Sage
Nevşehir İl Milli Eğitim Müdürlüğü; (2014), “Okullar ve Diğer Kurumlar”, İnternet Adresi: http://www.meb.gov.tr/baglantilar/okullar/index.php? IL KODU=50, Erişim Tarihi: 17.02.2014.
Ng, T. W. (2015). The incremental validity of organizational commitment, organizational trust, and organizational identification. Journal of Vocational Behavior, 88, 154-163.
Nunnally J., & Bernstein L. (1994). Psychometric Theory. New York: McGraw-Hill Higher, INC.
Nyhan, R. C., & Marlowe, H. A. (1997). Development and psychometric properties of the organizational trust inventory. Evaluation Review, 21(5), 614-635.
Reicher, S. (2010). The determination of collective behaviour. InTajfel, H. (Ed.). Social identity and intergroup relations. Cambridge: Cambridge University Press.
Rousseau, D. M., Sitkin, S. B., Burt, R. S., & Camerer, C. (1998). Not so different after all: A cross-discipline view of trust. Academy of Management Review, 23(3), 393-404.
Schaubroeck, J. M., Peng, A. C., & Hannah, S. T. (2013). Developing trust with peers and leaders: Impacts on organizational identification and performance during entry. Academy of Management Journal, 56(4), 1148-1168.
Shockley-Zalabak, P., Ellis, K., & Winograd, G. (2000). Organizational trust: What it means, why it matters. Organization Development Journal. 18(4), 2000, 35-48.
Tajfel, H. (1982). Social psychology of intergroup relations. Annual Review of Psychology, 33, 1-39.
Tajfel, H., & J.C. Turner, (1979). An integrative theory of intergroup conflict. In W.G. Austin, and S. Worchel (Eds.), The social psychology of intergroup relations (33-47). Chicago: Nelson-Hall.
Tan, H. H., & Tan, C. S. (2000). Toward the differentiation of trust in supervisor and trust in organization. Genetic, Social, and General Psychology Monographs. 126(2), 241-260.
Tokgöz, E., ve Seymen, O. A. (2013). Örgütsel güven, örgütsel özdeşleşme ve örgütsel vatandaşlık davranışı arasındaki ilişki: Bir devlet hastanesinde araştırma. Öneri Dergisi, 10(39), 61-76.
Turunç, Ö., ve Çelik, M. (2010). Çalışanların algıladıkları örgütsel destek ve iş stresinin örgütsel özdeşleşme ve iş performansına etkisi. Yönetim ve Ekonomi, 17(2), 183-206.
Tüzün, İ. K. ve Çağlar, İ. (2012). Örgütsel özdeşleşme kavramı ve iletişim etkinliği ilişkisi, Journal of Yasar University, 3(9), 1011-1027.
Tüzün, İ. K.,& Çağlar, İ. (2009). Investigating the Antecedents of Organizational Identification. Doğuş Üniversitesi Dergisi, 10(2), 284-293.
VanDick, R., & Wagner, U. (2002). Social identification among school teachers: Dimensions, foci, and correlates. European Journal of Work and Organizational Psychology, 11(2), 129-149.
Wegge, J., VanDick, R., Fisher, G. K., Wecking, C., & Moltzen, K. (2006). Work motivation, organisational identification, and well-being in call centre work. Work & Stress, 20(1), 60-83.
Wu, S. H., Tsai, C. Y. D., & Hung, C. C. (2012). Toward team or player? How trust, vicarious achievement motive, and identification affect fan loyalty. Journal of Sport Management, 26(2), 177-191.
Yazıcıoğlu, Y. ve Erdoğan, S. (2004). SPSS Uygulamalı Bilimsel Araştırma Yöntemleri, Ankara: Detay Yayıncılık.
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Details

Journal Section	Business
Authors	Durdu Mehmet Biçkes Celal Yılmaz
Publication Date	October 31, 2017
Published in Issue	Year 2017 Volume: 14 Issue: 2

Cite

APA	Biçkes, D. M., & Yılmaz, C. (2017). Çalışanların Örgütsel Güven Algılamalarının Özdeşleşme Düzeyleri Üzerindeki Etkisi: Amprik Bir Çalışma. Kahramanmaraş Sütçü İmam Üniversitesi Sosyal Bilimler Dergisi, 14(2), 301-322.

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