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A Bibliometric Investigation of the Impact of Covid-19 Pandemic on the Digital Transformation of Businesses

Year 2021, Volume: 3 Issue: 2, 100 - 114, 28.08.2021
https://doi.org/10.38009/ekimad.917105

Abstract

In this study, impacts of Covid-19 pandemic on digital transformation of businesses were investigated with a bibliometric approach. 111 articles were obtained through the Web of Science (WoS) database in order to present a global assessment. Results indicated that America, China, England and Australia are the most productive countries and host the most productive institutions. Tao Li and Ju Yuang were found as the most prolific authors with 2 articles each and the most cited article in the data set was written by Dmitry Ivanov. Co-word analysis network showed that the articles were classified under four clusters. Based on the keywords in clusters, the articles were examined systematically, and special names were given to clusters: Covid-19 and Digital Transformation in Businesses, Covid-19 and Digital Transformation in Supply Chains, Covid-19 and Digital Transformation in the Health Sector and Covid-19 and the Digital Future of Businesses.

References

  • Abi-Rached, J. M. (2021). The Covid-19 caesura and the post-pandemic future. BioSocieties. https://doi.org/10.1057/s41292-020-00212-6
  • Almeida, F., Santos, J. D., & Monteiro, J. A. (2020). The Challenges and Opportunities in the Digitalization of Companies in a Post-COVID-19 World. IEEE Engineering Management Review, 48(3), 97-103. https://doi.org/10.1109/EMR.2020.3013206
  • Anthony Jnr, B. (2021). Implications of telehealth and digital care solutions during COVID-19 pandemic: A qualitative literature review. Informatics for Health and Social Care, 46(1), 68-83. https://doi.org/10.1080/17538157.2020.1839467
  • Ardito, L., Scuotto, V., Del Giudice, M., & Petruzzelli, A. M. (2019). A bibliometric analysis of research on Big Data analytics for business and management. Management Decision, 57(8), 1993-2009. https://doi.org/10.1108/MD-07-2018-0754
  • Aria, M., & Cuccurullo, C. (2017). bibliometrix: An R-tool for comprehensive science mapping analysis. Journal of Informetrics, 11(4), 959-975. https://doi.org/10.1016/j.joi.2017.08.007
  • Barnes, S. J. (2020). Information management research and practice in the post-COVID-19 world. International Journal of Information Management, 55, 102175. https://doi.org/10.1016/j.ijinfomgt.2020.102175
  • Caputo, A., Pizzi, S., Pellegrini, M. M., & Dabić, M. (2021). Digitalization and business models: Where are we going? A science map of the field. Journal of Business Research, 123, 489-501. https://doi.org/10.1016/j.jbusres.2020.09.053
  • Chen, T., & Lin, C.-W. (2020). Smart and automation technologies for ensuring the long-term operation of a factory amid the COVID-19 pandemic: An evolving fuzzy assessment approach. The International Journal of Advanced Manufacturing Technology, 111(11), 3545-3558. https://doi.org/10.1007/s00170-020-06097-w
  • Cobo, M. J., López‐Herrera, A. G., Herrera‐Viedma, E., & Herrera, F. (2011). Science mapping software tools: Review, analysis, and cooperative study among tools. Journal of the American Society for Information Science and Technology, 62(7), 1382-1402. https://doi.org/10.1002/asi.21525
  • Davison, R. M. (2020). The Transformative Potential of Disruptions: A Viewpoint. International Journal of Information Management, 55, 102149. https://doi.org/10.1016/j.ijinfomgt.2020.102149
  • Donthu, N., & Gustafsson, A. (2020). Effects of COVID-19 on business and research. Journal of Business Research, 117, 284-289. https://doi.org/10.1016/j.jbusres.2020.06.008
  • Dwivedi, Y. K., Hughes, D. L., Coombs, C., Constantiou, I., Duan, Y., Edwards, J. S., Gupta, B., Lal, B., Misra, S., Prashant, P., Raman, R., Rana, N. P., Sharma, S. K., & Upadhyay, N. (2020). Impact of COVID-19 pandemic on information management research and practice: Transforming education, work and life. International Journal of Information Management, 55, 102211. https://doi.org/10.1016/j.ijinfomgt.2020.102211
  • Fahimnia, B., Sarkis, J., & Davarzani, H. (2015). Green supply chain management: A review and bibliometric analysis. International Journal of Production Economics, 162, 101-114. https://doi.org/10.1016/j.ijpe.2015.01.003
  • Falagas, M. E., Pitsouni, E. I., Malietzis, G. A., & Pappas, G. (2008). Comparison of PubMed, Scopus, Web of Science, and Google Scholar: Strengths and weaknesses. The FASEB Journal, 22(2), 338-342. https://doi.org/10.1096/fj.07-9492LSF
  • Fernandes, N. (2020). Economic Effects of Coronavirus Outbreak (COVID-19) on the World Economy (SSRN Scholarly Paper ID 3557504). Social Science Research Network. https://doi.org/10.2139/ssrn.3557504
  • Gartner. (2016). Definition of Digitalization—Gartner Information Technology Glossary. Gartner. https://www.gartner.com/en/information-technology/glossary/digitalization
  • Ivanov, D. (2020). Viable supply chain model: Integrating agility, resilience and sustainability perspectives—lessons from and thinking beyond the COVID-19 pandemic. Annals of Operations Research. https://doi.org/10.1007/s10479-020-03640-6
  • Ivanov, D., & Dolgui, A. (2020). Viability of intertwined supply networks: Extending the supply chain resilience angles towards survivability. A position paper motivated by COVID-19 outbreak. International Journal of Production Research, 58(10), 2904-2915. https://doi.org/10.1080/00207543.2020.1750727
  • Khilnani, A., Schulz, J., & Robinson, L. (2020). The COVID-19 pandemic: New concerns and connections between eHealth and digital inequalities. Journal of Information, Communication and Ethics in Society, 18(3), 393-403. https://doi.org/10.1108/JICES-04-2020-0052
  • Kudyba, S. (2020). COVID-19 and the Acceleration of Digital Transformation and the Future of Work. Information Systems Management, 37(4), 284-287. https://doi.org/10.1080/10580530.2020.1818903
  • Leite, H., Hodgkinson, I. R., & Gruber, T. (2020). New development: ‘Healing at a distance’—telemedicine and COVID-19. Public Money & Management, 40(6), 483-485. https://doi.org/10.1080/09540962.2020.1748855
  • Leonardi, P. M. (2020). COVID‐19 and the New Technologies of Organizing: Digital Exhaust, Digital Footprints, and Artificial Intelligence in the Wake of Remote Work. Journal of Management Studies. https://doi.org/10.1111/joms.12648
  • Liu, Z., Yin, Y., Liu, W., & Dunford, M. (2015). Visualizing the intellectual structure and evolution of innovation systems research: A bibliometric analysis. Scientometrics, 103(1), 135-158. https://doi.org/10.1007/s11192-014-1517-y
  • Marbouh, D., Abbasi, T., Maasmi, F., Omar, I. A., Debe, M. S., Salah, K., Jayaraman, R., & Ellahham, S. (2020). Blockchain for COVID-19: Review, Opportunities, and a Trusted Tracking System. Arabian Journal for Science and Engineering, 45(12), 9895-9911. https://doi.org/10.1007/s13369-020-04950-4
  • Nagel, L. (2020). The influence of the COVID-19 pandemic on the digital transformation of work. International Journal of Sociology and Social Policy, 40(9/10), 861-875. https://doi.org/10.1108/IJSSP-07-2020-0323
  • Panigutti, C., Perotti, A., & Pedreschi, D. (2020). Doctor XAI: An ontology-based approach to black-box sequential data classification explanations. Proceedings of the 2020 Conference on Fairness, Accountability, and Transparency, 629-639. https://doi.org/10.1145/3351095.3372855
  • Pantano, E., Pizzi, G., Scarpi, D., & Dennis, C. (2020). Competing during a pandemic? Retailers’ ups and downs during the COVID-19 outbreak. Journal of Business Research, 116, 209-213. https://doi.org/10.1016/j.jbusres.2020.05.036
  • Papagiannidis, S., Harris, J., & Morton, D. (2020). WHO led the digital transformation of your company? A reflection of IT related challenges during the pandemic. International Journal of Information Management, 55, 102166. https://doi.org/10.1016/j.ijinfomgt.2020.102166
  • Priyono, A., Moin, A., & Putri, V. N. A. O. (2020). Identifying Digital Transformation Paths in the Business Model of SMEs during the COVID-19 Pandemic. Journal of Open Innovation: Technology, Market, and Complexity, 6(4), 104. https://doi.org/10.3390/joitmc6040104
  • Ramos‐Rodríguez, A.-R., & Ruíz‐Navarro, J. (2004). Changes in the intellectual structure of strategic management research: A bibliometric study of the Strategic Management Journal, 1980–2000. Strategic Management Journal, 25(10), 981-1004. https://doi.org/10.1002/smj.397
  • Seetharaman, P. (2020). Business models shifts: Impact of Covid-19. International Journal of Information Management, 54, 102173. https://doi.org/10.1016/j.ijinfomgt.2020.102173
  • Sipior, J. C. (2020). Considerations for development and use of AI in response to COVID-19. International Journal of Information Management, 55, 102170. https://doi.org/10.1016/j.ijinfomgt.2020.102170
  • Verbeek, A., Debackere, K., Luwel, M., & Zimmermann, E. (2002). Measuring progress and evolution in science and technology – I: The multiple uses of bibliometric indicators. International Journal of Management Reviews, 4(2), 179-211. https://doi.org/10.1111/1468-2370.00083
  • Verma, S., & Gustafsson, A. (2020). Investigating the emerging COVID-19 research trends in the field of business and management: A bibliometric analysis approach. Journal of Business Research, 118, 253-261. https://doi.org/10.1016/j.jbusres.2020.06.057
  • Waizenegger, L., McKenna, B., Cai, W., & Bendz, T. (2020). An affordance perspective of team collaboration and enforced working from home during COVID-19. European Journal of Information Systems, 29(4), 429-442. https://doi.org/10.1080/0960085X.2020.1800417
  • WTO. (2020). Trade set to plunge as COVID-19 pandemic upends global economy. World Trade Organization. https://www.wto.org/english/news_e/pres20_e/pr855_e.htm
  • Xiang, Z., Fesenmaier, D. R., & Werthner, H. (2020). Knowledge Creation in Information Technology and Tourism: A Critical Reflection and an Outlook for the Future. Journal of Travel Research, 0047287520933669. https://doi.org/10.1177/0047287520933669
  • Yallop, A. C., & Aliasghar, O. (2020). No business as usual: A case for data ethics and data governance in the age of coronavirus. Online Information Review, 44(6), 1217-1221. https://doi.org/10.1108/OIR-06-2020-0257

Covid-19 Pandemisinin İşletmelerin Dijital Dönüşümüne Etkisinin Bibliyometrik Bir İncelemesi

Year 2021, Volume: 3 Issue: 2, 100 - 114, 28.08.2021
https://doi.org/10.38009/ekimad.917105

Abstract

Bu çalışmada, Covid-19 pandemisinin işletmelerdeki dijital dönüşüm çalışmalarına etkileri bibliyometrik bir yaklaşımla incelenmiştir. Küresel ölçekte bir değerlendirme sunabilmek için Web of Science (WoS) veri tabanı üzerinden araştırma alanıyla ilgili toplamda 111 makale verisi elde edilmiştir. Analizler sonucunda Amerika, Çin, İngiltere ve Avustralya gibi ülkelerin alanda en fazla yayın yapan ülkeler olduğu ve en fazla yayın üreten kurumlara ev sahipliği yaptığı görülmüştür. 2’şer makale ile en üretken yazarlar Tao Li ve Ju Yuang olurken en fazla atıf yapılan makalenin yazarı Dmitry Ivanov olmuştur. Ortak kelime analizi sonucunda ise pandemi döneminde işletmelerde dijital dönüşümü konu alan çalışmaların dört farklı kümede ayrıştığı görülmüştür. Farklı kümelerdeki kelimelerden hareketle veri setindeki makaleler sistematik bir incelemeden geçirilmiş ve gruplara özel isimler verilmiştir. Pandemi dönemindeki dijital dönüşüm çalışmaları dört grupta ele alınmıştır: Covid-19 ve İşlemelerde Dijital Dönüşüm, Covid-19 ve Tedarik Zincirlerinde Dijital Dönüşüm, Covid-19 ve Sağlık Sektöründe Dijital Dönüşüm ve Covid-19 ve İşletmelerin Dijital Geleceği.

References

  • Abi-Rached, J. M. (2021). The Covid-19 caesura and the post-pandemic future. BioSocieties. https://doi.org/10.1057/s41292-020-00212-6
  • Almeida, F., Santos, J. D., & Monteiro, J. A. (2020). The Challenges and Opportunities in the Digitalization of Companies in a Post-COVID-19 World. IEEE Engineering Management Review, 48(3), 97-103. https://doi.org/10.1109/EMR.2020.3013206
  • Anthony Jnr, B. (2021). Implications of telehealth and digital care solutions during COVID-19 pandemic: A qualitative literature review. Informatics for Health and Social Care, 46(1), 68-83. https://doi.org/10.1080/17538157.2020.1839467
  • Ardito, L., Scuotto, V., Del Giudice, M., & Petruzzelli, A. M. (2019). A bibliometric analysis of research on Big Data analytics for business and management. Management Decision, 57(8), 1993-2009. https://doi.org/10.1108/MD-07-2018-0754
  • Aria, M., & Cuccurullo, C. (2017). bibliometrix: An R-tool for comprehensive science mapping analysis. Journal of Informetrics, 11(4), 959-975. https://doi.org/10.1016/j.joi.2017.08.007
  • Barnes, S. J. (2020). Information management research and practice in the post-COVID-19 world. International Journal of Information Management, 55, 102175. https://doi.org/10.1016/j.ijinfomgt.2020.102175
  • Caputo, A., Pizzi, S., Pellegrini, M. M., & Dabić, M. (2021). Digitalization and business models: Where are we going? A science map of the field. Journal of Business Research, 123, 489-501. https://doi.org/10.1016/j.jbusres.2020.09.053
  • Chen, T., & Lin, C.-W. (2020). Smart and automation technologies for ensuring the long-term operation of a factory amid the COVID-19 pandemic: An evolving fuzzy assessment approach. The International Journal of Advanced Manufacturing Technology, 111(11), 3545-3558. https://doi.org/10.1007/s00170-020-06097-w
  • Cobo, M. J., López‐Herrera, A. G., Herrera‐Viedma, E., & Herrera, F. (2011). Science mapping software tools: Review, analysis, and cooperative study among tools. Journal of the American Society for Information Science and Technology, 62(7), 1382-1402. https://doi.org/10.1002/asi.21525
  • Davison, R. M. (2020). The Transformative Potential of Disruptions: A Viewpoint. International Journal of Information Management, 55, 102149. https://doi.org/10.1016/j.ijinfomgt.2020.102149
  • Donthu, N., & Gustafsson, A. (2020). Effects of COVID-19 on business and research. Journal of Business Research, 117, 284-289. https://doi.org/10.1016/j.jbusres.2020.06.008
  • Dwivedi, Y. K., Hughes, D. L., Coombs, C., Constantiou, I., Duan, Y., Edwards, J. S., Gupta, B., Lal, B., Misra, S., Prashant, P., Raman, R., Rana, N. P., Sharma, S. K., & Upadhyay, N. (2020). Impact of COVID-19 pandemic on information management research and practice: Transforming education, work and life. International Journal of Information Management, 55, 102211. https://doi.org/10.1016/j.ijinfomgt.2020.102211
  • Fahimnia, B., Sarkis, J., & Davarzani, H. (2015). Green supply chain management: A review and bibliometric analysis. International Journal of Production Economics, 162, 101-114. https://doi.org/10.1016/j.ijpe.2015.01.003
  • Falagas, M. E., Pitsouni, E. I., Malietzis, G. A., & Pappas, G. (2008). Comparison of PubMed, Scopus, Web of Science, and Google Scholar: Strengths and weaknesses. The FASEB Journal, 22(2), 338-342. https://doi.org/10.1096/fj.07-9492LSF
  • Fernandes, N. (2020). Economic Effects of Coronavirus Outbreak (COVID-19) on the World Economy (SSRN Scholarly Paper ID 3557504). Social Science Research Network. https://doi.org/10.2139/ssrn.3557504
  • Gartner. (2016). Definition of Digitalization—Gartner Information Technology Glossary. Gartner. https://www.gartner.com/en/information-technology/glossary/digitalization
  • Ivanov, D. (2020). Viable supply chain model: Integrating agility, resilience and sustainability perspectives—lessons from and thinking beyond the COVID-19 pandemic. Annals of Operations Research. https://doi.org/10.1007/s10479-020-03640-6
  • Ivanov, D., & Dolgui, A. (2020). Viability of intertwined supply networks: Extending the supply chain resilience angles towards survivability. A position paper motivated by COVID-19 outbreak. International Journal of Production Research, 58(10), 2904-2915. https://doi.org/10.1080/00207543.2020.1750727
  • Khilnani, A., Schulz, J., & Robinson, L. (2020). The COVID-19 pandemic: New concerns and connections between eHealth and digital inequalities. Journal of Information, Communication and Ethics in Society, 18(3), 393-403. https://doi.org/10.1108/JICES-04-2020-0052
  • Kudyba, S. (2020). COVID-19 and the Acceleration of Digital Transformation and the Future of Work. Information Systems Management, 37(4), 284-287. https://doi.org/10.1080/10580530.2020.1818903
  • Leite, H., Hodgkinson, I. R., & Gruber, T. (2020). New development: ‘Healing at a distance’—telemedicine and COVID-19. Public Money & Management, 40(6), 483-485. https://doi.org/10.1080/09540962.2020.1748855
  • Leonardi, P. M. (2020). COVID‐19 and the New Technologies of Organizing: Digital Exhaust, Digital Footprints, and Artificial Intelligence in the Wake of Remote Work. Journal of Management Studies. https://doi.org/10.1111/joms.12648
  • Liu, Z., Yin, Y., Liu, W., & Dunford, M. (2015). Visualizing the intellectual structure and evolution of innovation systems research: A bibliometric analysis. Scientometrics, 103(1), 135-158. https://doi.org/10.1007/s11192-014-1517-y
  • Marbouh, D., Abbasi, T., Maasmi, F., Omar, I. A., Debe, M. S., Salah, K., Jayaraman, R., & Ellahham, S. (2020). Blockchain for COVID-19: Review, Opportunities, and a Trusted Tracking System. Arabian Journal for Science and Engineering, 45(12), 9895-9911. https://doi.org/10.1007/s13369-020-04950-4
  • Nagel, L. (2020). The influence of the COVID-19 pandemic on the digital transformation of work. International Journal of Sociology and Social Policy, 40(9/10), 861-875. https://doi.org/10.1108/IJSSP-07-2020-0323
  • Panigutti, C., Perotti, A., & Pedreschi, D. (2020). Doctor XAI: An ontology-based approach to black-box sequential data classification explanations. Proceedings of the 2020 Conference on Fairness, Accountability, and Transparency, 629-639. https://doi.org/10.1145/3351095.3372855
  • Pantano, E., Pizzi, G., Scarpi, D., & Dennis, C. (2020). Competing during a pandemic? Retailers’ ups and downs during the COVID-19 outbreak. Journal of Business Research, 116, 209-213. https://doi.org/10.1016/j.jbusres.2020.05.036
  • Papagiannidis, S., Harris, J., & Morton, D. (2020). WHO led the digital transformation of your company? A reflection of IT related challenges during the pandemic. International Journal of Information Management, 55, 102166. https://doi.org/10.1016/j.ijinfomgt.2020.102166
  • Priyono, A., Moin, A., & Putri, V. N. A. O. (2020). Identifying Digital Transformation Paths in the Business Model of SMEs during the COVID-19 Pandemic. Journal of Open Innovation: Technology, Market, and Complexity, 6(4), 104. https://doi.org/10.3390/joitmc6040104
  • Ramos‐Rodríguez, A.-R., & Ruíz‐Navarro, J. (2004). Changes in the intellectual structure of strategic management research: A bibliometric study of the Strategic Management Journal, 1980–2000. Strategic Management Journal, 25(10), 981-1004. https://doi.org/10.1002/smj.397
  • Seetharaman, P. (2020). Business models shifts: Impact of Covid-19. International Journal of Information Management, 54, 102173. https://doi.org/10.1016/j.ijinfomgt.2020.102173
  • Sipior, J. C. (2020). Considerations for development and use of AI in response to COVID-19. International Journal of Information Management, 55, 102170. https://doi.org/10.1016/j.ijinfomgt.2020.102170
  • Verbeek, A., Debackere, K., Luwel, M., & Zimmermann, E. (2002). Measuring progress and evolution in science and technology – I: The multiple uses of bibliometric indicators. International Journal of Management Reviews, 4(2), 179-211. https://doi.org/10.1111/1468-2370.00083
  • Verma, S., & Gustafsson, A. (2020). Investigating the emerging COVID-19 research trends in the field of business and management: A bibliometric analysis approach. Journal of Business Research, 118, 253-261. https://doi.org/10.1016/j.jbusres.2020.06.057
  • Waizenegger, L., McKenna, B., Cai, W., & Bendz, T. (2020). An affordance perspective of team collaboration and enforced working from home during COVID-19. European Journal of Information Systems, 29(4), 429-442. https://doi.org/10.1080/0960085X.2020.1800417
  • WTO. (2020). Trade set to plunge as COVID-19 pandemic upends global economy. World Trade Organization. https://www.wto.org/english/news_e/pres20_e/pr855_e.htm
  • Xiang, Z., Fesenmaier, D. R., & Werthner, H. (2020). Knowledge Creation in Information Technology and Tourism: A Critical Reflection and an Outlook for the Future. Journal of Travel Research, 0047287520933669. https://doi.org/10.1177/0047287520933669
  • Yallop, A. C., & Aliasghar, O. (2020). No business as usual: A case for data ethics and data governance in the age of coronavirus. Online Information Review, 44(6), 1217-1221. https://doi.org/10.1108/OIR-06-2020-0257
There are 38 citations in total.

Details

Primary Language Turkish
Subjects Business Administration
Journal Section Articles
Authors

Tuğba Karaboğa 0000-0003-3830-3536

Hasan Aykut Karaboğa 0000-0001-8877-3267

Publication Date August 28, 2021
Submission Date April 15, 2021
Published in Issue Year 2021 Volume: 3 Issue: 2

Cite

APA Karaboğa, T., & Karaboğa, H. A. (2021). Covid-19 Pandemisinin İşletmelerin Dijital Dönüşümüne Etkisinin Bibliyometrik Bir İncelemesi. Ekonomi İşletme Ve Maliye Araştırmaları Dergisi, 3(2), 100-114. https://doi.org/10.38009/ekimad.917105

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